Effective Date: 14 April 2026

Welcome to Alisio Terra ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide to Us

• Name

• Email address

• Phone number

• Business information

• Any other information you submit via forms (e.g. contact forms, service enquiries)

b. Automatically Collected Information

• IP address

• Browser type and version

• Time zone setting

• Pages visited and time spent on the site

• Referring website

c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For more details, see our Cookie Policy section below.

2. How We Use Your Information
We use your information to:

• Provide and manage our services

• Respond to enquiries and communicate with you

• Improve our website and user experience

• Send marketing communications (only where consent has been given)

• Comply with legal obligations
   

3. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests
   

4. Sharing Your Information
We do not sell your personal data. We may share your information with:

• Service providers (e.g. website hosting, email platforms)

• Legal or regulatory authorities when required

• Third parties involved in delivering our services

All third parties are required to respect the security of your personal data.

5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

6. Your Rights
Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Request restriction of processing

• Data portability

• Withdraw consent at any time

To exercise any of these rights, please contact us at: hello@alisioterra.com

7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Cookies Policy
Our website uses cookies to distinguish you from other users and improve your browsing experience.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Alisio Terra
Email: hello@alisioterra.com
Location: Lanzarote, Spain

12. Supervisory Authority
If you are located in the European Economic Area and believe we are unlawfully processing your personal data, you have the right to complain to your local data protection authority.
In Spain, this is:
Agencia Española de Protección de Datos (AEPD)
Website: https://www.aepd.es